Friday, May 18, 2012

Friday, July 30, 2010

Going Nuts Over Planters

Candy & Munchies

Posted by WriteTheCompany.com

When it comes to nuts, the first name that pops into my mind is Planters. Since I had a few questions that were driving me nuts, I wondered what kind of answers they’d shell out…

Dear Peanut Planters:

I can’t even think of the name of another peanut brand besides Planters. But one thing I don’t understand is the copy on your packaging. The front says Honey Roasted Peanuts in large letters. Then, the first ingredient is Peanuts. Why does it also say under that: Contains Peanuts? You’ve already established they are peanuts because that’s what Honey Roasted Peanuts are, aren’t they?

I know a lot of people are allergic to peanuts, but are their eyes so teary and blurry that they don’t even realize they’re looking at a can of peanuts and need to be warned that peanuts contain peanuts? If so, they have bigger problems than peanut allergies, don’t you think?

There’s another Planters product I’ve heard about that I can’t seem to find anywhere. It’s called Planters Warts. I travel a lot. Can you tell me where I can get them?

An Associate Director, Consumer Relations from Kraft Foods, manufacturers of Planters products, responded with:

Dear Mr. Valued Consumer,

Thanks so much for taking the time to contact us. While we’d like nothing more than to help, our company does not make the product you asked about. Warts.

If you have it handy, you might want to take a quick look at the product’s package or label. Often times, it will contain the manufacturer’s name, address and telephone number.

We hope this helps and that you find the information you need.

Final Thoughts: News that Planters isn’t associated with Warts practically knocked me off my feet. I know someone is growing them and I could have sworn it was them! In fact, I’ve never heard any other name associated with Warts other than Planters. So I guess I’ll just have to keep looking as I walk around various places to see if I spot them.

One thing that is kind of nutty is this response focused completely on Warts, which Planters didn’t make. While it was very thoughtful of them to try and help me out, they never answered any of the questions I asked about the Honey Roasted Peanuts, which they do make. So in summary, we know they don’t make Warts, but we still don’t know why Peanuts contain Peanut.

If you’re in the mood for nuts, try Planters. However, if you hear that a company has Warts, it’s important to do your own analysis. One way to do that is to Write The Company.

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