Comments on: Falling for Ann Taylor http://writethecompany.com/falling-for-ann-taylor Do you BUY what they say? Tue, 01 May 2012 06:45:27 +0000 hourly 1 http://wordpress.org/?v= By: Write The Company http://writethecompany.com/falling-for-ann-taylor/comment-page-1#comment-9075 Write The Company Wed, 29 Jun 2011 18:52:01 +0000 http://writethecompany.com/?p=683#comment-9075 Lisa, there's one thing you haven't tried ... Write The Company. The Corporate Office was very responsive to my wife's situation. Good luck! Lisa, there’s one thing you haven’t tried … Write The Company. The Corporate Office was very responsive to my wife’s situation. Good luck!

]]> By: lisa oneill http://writethecompany.com/falling-for-ann-taylor/comment-page-1#comment-9074 lisa oneill Wed, 29 Jun 2011 18:29:31 +0000 http://writethecompany.com/?p=683#comment-9074 I am very disappointed with Ann Taylor. I purchased clothing (two sweaters) at the end of January only to have them fall apart within two months. I explained the situation to the manager at the store and they said all they could give me was 10 dollars per sweater because that is what they are worth now. You got that right! They are worth nothing. It really bothers me that the store does not stand behind its merchandise. I called corporate and the person I spoke to was sympathetic to my situation and was going to call me back the next day and get me a gift certificate, of course I never heard from that person. I called corporate again today and was told I could receive 10 dollars per sweater or I could get 20% off my next purchase and free shipping, that hardly makes up for it. I told them to forget it and that I would NEVER shop in Ann Taylor again. If you are going to charge a lot of money for your clothing you should stand behind your merchandise and when something like this happens to a customer who has been shopping in your store for years stand behind them as well... So long Ann Taylor I'm off to shop in another clothing store! I am very disappointed with Ann Taylor. I purchased clothing (two sweaters) at the end of January only to have them fall apart within two months. I explained the situation to the manager at the store and they said all they could give me was 10 dollars per sweater because that is what they are worth now. You got that right! They are worth nothing. It really bothers me that the store does not stand behind its merchandise. I called corporate and the person I spoke to was sympathetic to my situation and was going to call me back the next day and get me a gift certificate, of course I never heard from that person. I called corporate again today and was told I could receive 10 dollars per sweater or I could get 20% off my next purchase and free shipping, that hardly makes up for it. I told them to forget it and that I would NEVER shop in Ann Taylor again. If you are going to charge a lot of money for your clothing you should stand behind your merchandise and when something like this happens to a customer who has been shopping in your store for years stand behind them as well… So long Ann Taylor I’m off to shop in another clothing store!

]]> By: uberVU - social comments http://writethecompany.com/falling-for-ann-taylor/comment-page-1#comment-135 uberVU - social comments Sat, 24 Oct 2009 15:42:57 +0000 http://writethecompany.com/?p=683#comment-135 <strong>Social comments and analytics for this post...</strong> This post was mentioned on Twitter by bhk: Good cust svc response! RT @WriteTheCompany How Ann Taylor brought my wife down to her knees - http://bit.ly/WwfKM... Social comments and analytics for this post…

This post was mentioned on Twitter by bhk: Good cust svc response! RT @WriteTheCompany How Ann Taylor brought my wife down to her knees – http://bit.ly/WwfKM…

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