It’s not surprising to encounter passengers on a plane that bug you. But what do you do if you’re bugged on a plane by cockroaches? Since that happened on a recent AirTran Airways flight, I asked them… Dear AirTransients: I just read about an AirTran flight a couple of months ago that’s in the news. [...]

Between harsh weather and operational issues, passengers on one JetBlue flight were stranded on the tarmac — at the wrong airport — for more than seven hours last weekend. I wondered if the airline could offer some grounded advice in case that ever happens to me… Dear JetBluers in Charge of Delays: Thankfully, I wasn’t [...]

While boarding an American Airlines flight something on the plane caught my attention. I asked American what it meant… Dear Americans Who Fly the Sky: When I fly, I like to fly American Airlines. Just last week I flew American. Unfortunately, I wasn’t able to fly American back because the flight was cancelled. Sometimes, the [...]

There’s a community in Oregon that made me wonder whether or not it lived up to its name. I contacted the North Clackamas Chamber of Commerce to find out… Dear Chamber in the North of Clackamas: I am interested in learning more about one of the towns that your Chamber of Commerce serves. It’s called [...]

There’s a town in Michigan called Hell. I contacted several Chambers of Commerce and County Convention & Visitors Bureaus in the area seeking information. They all turned out to be dead ends. Then, I discovered Putnam Township… HELLo Putnam Township: Are you anywhere near Hell? I’m not sure what the Hell is going on in [...]

On a recent US Airways flight, maggots started dropping on passengers from an overhead bin. Even though the story received national news coverage, I wrote US Airways with some questions I didn’t see anyone else asking… Dear US Airways Cabin Fumigators: I was sickened to read about what happened on a recent US Airways flight [...]

After an unusual incident involving a passenger several months ago, I wrote Air Canada to see if they felt this idea based on what happened could take off… Dear Canadians that Fly Through the Air: Your website says, “You can expect to hear back from us within 30 days.” Since I didn’t, I thought you [...]

Here’s an oldie but goodie I’m sharing for the first time. As a tourist, there are countless things to spend your money on while visiting various cities. When I found out one of them was a fine for molesting or interfering with butterflies in Pacific Grove, California, I wrote the City offices to learn more… [...]

“Cheap Flights – Lowest European Fares, Low Cost Airline.” That’s one way Ryanair promotes itself. But will charging passengers for using toilets on flights be considered the lowest of lows? I wrote their Customer Service Department in Ireland to see if this idea will really lead them to a pot, or even a potty, of [...]

You don’t have to look very hard to find Intercourse. It’s right there in the open for everyone to experience in Lancaster County, Pennsylvania about 51 miles from Philadelphia. When I heard about it, I immediately reached out to the Pennsylvania Dutch Convention & Visitors Bureau to see if Intercourse there was anything to get [...]