After @ExpertInService sent me a tweet linking to a news story about Best Buy, I couldn’t resist investigating further. Apparently, it wasn’t the television sets at one Best Buy location that were turning customers on. It was the programming on them… Dear Best Buyers: A Best Buy store in Greenville, South Carolina was in the [...]

As a DIRECTV subscriber, I asked them why my viewing rights didn’t apply in this situation… Dear DIRECTV TVDIRECTors: I’ve been a loyal DIRECTV customer for years. The only time I don’t get DIRECTV is when it rains real hard and the satellite goes out, but that’s not why I’m writing. I recently took a [...]

According to its website, TV Ears has helped more than 500,000 satisfied users hear TV since 1998. I wanted to hear more about TV Ears with my own two ears even if it meant reading their answers aloud… Dear Manufacturers Who Hear TV Better Than Anyone Else: Your website says TV Ears are “Doctor Recommended” [...]

Even though everyone seems short on time these days, I tried to convince Fossil there was plenty of time for this idea… Dear Fossil Watchers: I believe the people behind The Weather Channel are the smartest people in the world. Any company that can turn Weather into a television channel is full of geniuses! Since [...]

After inquiries about getting a degree from Harvard or Yale didn’t pan out, I checked to see if my future ambitions might be more in tune with Carnegie Hall or Juilliard… Dear Carnegie Hall Auditions Department: I’ve always wanted to play Carnegie Hall. The problem is I don’t play an instrument. If I took my [...]

In the movie Network, a TV news anchorman goes off the deep end and unites the nation by pushing people to get up out of their chairs, open the window, stick their heads out and keep yelling as loud as they can, “I’m as mad as hell, and I’m not going to take this anymore!” [...]