Write The Company

Toilets are like the Rodney Dangerfield of consumer products — they get no respect. All the names people have come up with for them prove that: The John, head, can, crapper, loo, throne, porcelain castle, think ‘n stink, leakery, turd aquarium, whiz stand, shot tower, and of course, the one that rhymes with Twitter, to [...]

There are many applications for aluminum foil that are never advertised. I reached out to Reynolds Kitchens to get an expert’s opinion about some of them…
Dear Aluminum Foilers:
The Reynolds Wrap Aluminum Foil box says, “Trusted Since 1947.” I understand you started making this product with aluminum in 1926. How come it took 21 years before [...]

Pens are one of the few products that also suffer from writer’s block. They often stop writing, without warning, even though there’s still ink in them. Rather than just write that off and accept it, I wrote Pilot — makers of quality writing instruments since 1918 — to find out why…
Dear Pilot Pen, Ink:

I’m a [...]

Most people only know the names of two comets: Halley’s Comet and Comet Cleanser. Over the years, I’ve only been able to observe one close-up and recently filed these findings with the force behind it, Prestige Brands…
Dear Chief of Comet Quality:
As far as disinfectant cleansers go, I think Comet is superb — even though I [...]

My wife enjoys the scent of our Ajax Dish Liquid. So, I wrote Colgate-Palmolive to see if I could use it to wash something else of mine other than dishes…
Dear Cleanser Question Answerers,

You claim that AJAX Super Degreaser Dish Liquid “Eliminates Unseen Food Residue.” If the food residue is unseen, how do you know there [...]

Dixie has a slogan that goes, “Make it a Dixie Day.” I shared my perspective with them about their products from the days when my Dixie Cups runneth over…
Dear Creators of the D-Cup,
Your Dixie website is too women-oriented. It’s obvious that Dixie is overly targeting moms and daughters. But you’re missing out on a [...]

You think some of your relatives make you sick when they visit? That’s nothing compared to how harmful germs visiting on your household surfaces can make you feel. They not only spread fast, they can spread illness. One way to defeat them is to disinfect (although this will not work on your relatives). I tried [...]

There’s a commercial that cracks me up every time I see it. That’s what inspired this letter to Windex…
Dear Window Cleaners:
I love your Windex commercial where the crows ring the door bell to get the owner of the house to go inside from the backyard … and then close the sliding glass door … just [...]

Something didn’t look right when I read the box of my S.O.S Steel Wool Soap Pads. I immediately contacted Clorox to see if they could clean up this mess…
Dear Scouring Specialists,
You make some terrific products, but you need better proofreaders! Every one of your S.O.S. Steel Wool Soap Pads boxes has a huge typo. The [...]

How versatile is marble polish? I had no idea until after I rolled out this letter to MARBLELIFE…
Dear Marble Mavens,
I’m inquiring about your marble polish. How would this product work on real marbles?
Will it shine up an entire collection? Would the colors glow brighter than a bald man’s scalp on a sunny day? Could the [...]