Friday, May 18, 2012

Friday, November 6, 2009

Caskets from Costco

Life & Death

Posted by WriteTheCompany.com

You really can shop ’til you drop at Costco — at least according to one link on their website…

CostcoDear Costco Funeral Director:

While visiting Costco.com, I learned that Costco sells caskets. It actually stopped me you-know-what in my tracks when I saw “Funeral” right after “Furniture” on your navigation menu. Is there anything you don’t sell? I’ve never seen your caskets in the store. Is that because they might put a damper on the happy shopping experience? Or, do certain store locations offer a Costco Cemetery aisle I haven’t seen yet?

When ordering caskets from Costco, do they need to be ordered in bulk? Buying 100 rolls of toilet paper is one thing, but I imagine most folks would prefer to avoid filling up their garage with caskets. I guess people could keep their tools in them until the time comes, but how do you advise customers under these difficult circumstances?

Can Costco also help arrange group discounts on funeral arrangements? I live in Florida, which has been referred to as “God’s Waiting Room.” In fact, do you know where to go if you get sick in Florida? To the airport! If your illness doesn’t kill you, some of the doctors down here might. So when is the best time to order a casket? Obviously, when you really need it, it’ll be too late.

It’s better to shop in peace than rest in peace, but it’s comforting to know that people can do both at Costco.

No Reply

Final Thoughts: Looks like my letter got buried somewhere in Consumer Relations, so there’s no official comment from Costco to share. However, should you ever purchase anything from their Funeral section, keep in mind that “until death do us part” does not apply to your relationship with Costco.

You won’t always get a response when you send a letter, but whenever it’s a matter of life and death, how can you not Write The Company?

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